Once your hotel has a mobile-friendly solution, think about guest needs. For example, often guests need to contact the hotel for airport pickup arrangements, early check-in requests, room preferences and special requests, says Rahul Salgia, Founder & CEO, DigiValet.With this in mind, any type of digital check-in technology employed by a hotel should allow guests to reach out and communicate To help managers maximize this time, here are 10 tips for ensuring productive check-ins with employees. 1. Respect the time. The most important part of the one-on-one is actually having it. During Checking into the Hotel. 1. Repeat. A: I have a reservation. My name is John Sandals. B: May I see your ID, please, Mr. Sandals? A: Certainly. Here it is. B: Thank you. Do you have a credit card, Mr. Sandals? A: Yes, I do. Do you accept American Express? B: Sorry, sir, just VISA or MasterCard. A: Here's my VISA card. B: Okay. You're in room 507. In this podcast, Rich and Jack did two hotel role plays (practice conversations). The first thing that the guest (Rich) had to do was tell the receptionist (Jack) that he had a booking. The receptionist had to check that the booking or reservation was correct. This process is called checking in. .

example of hotel check in conversation